
Practical AI solutions, designed to solve your real business challenges.
When no off-the-shelf tool fits your needs, Uteek designs custom artificial intelligence solutions in Tunis: predictive models, computer vision, text analysis or intelligent search across your documents. We build them into your web and mobile applications, from proof of concept all the way to production.
Uteek · TunisWhat is a custom AI solution?
A custom AI solution is an artificial intelligence system designed for a specific problem in your organisation, using your own data. It might forecast demand, detect anomalies, recognise objects in images, classify text or let people query a document base in plain language through RAG. Unlike a generic tool, it is shaped around your formats, your business rules and your technical constraints.
At Uteek, we combine data and AI expertise with our experience in web, mobile and UX/UI development. We do not hand over a model in isolation, but a feature people can actually use: an API, a dashboard or a module built into your applications. We always choose the simplest technique that works, whether that means existing models, adapting a model or training one specifically on your data.
The AI solutions we develop
Predictive models
Forecasting demand, sales, inventory or customer churn from your historical data, with results presented clearly so decision-makers can act on them.
Computer vision
Object recognition, document reading, visual inspection or image and video analysis, tuned to your real-world capture conditions and your own business categories.
Natural language processing
Text classification, sentiment analysis, entity extraction and automatic summarisation in French, Arabic and English, applied to your content and customer feedback.
RAG on your documents
Intelligent search that queries your document bases in plain language and returns sourced answers, drawing only on the documents users are allowed to see.
Anomaly detection
Automatic spotting of unusual transactions, measurements or behaviour in your data, so your teams are alerted and can focus their checks where they matter.
APIs and product integration
Your models delivered as documented APIs, built into your websites, mobile apps or business software, with performance tracked over time.
Let’s talk about your custom AI project
Tell us what you need: a Uteek expert will get back to you quickly.
Why choose Uteek for your custom AI project?
We turn a business need into an AI feature people actually use, not just a technical demo that never reaches production.
From data to product
Our teams cover data preparation, modelling, API development and the user interface. You deal with a single partner, from the proof of concept through to the application running in production.
Pragmatic engineering
We favour the simplest approach that meets the need: an existing model, an adapted model or a model trained for the task. We explain every choice, its limits and its running costs.
Control over your data
Hosting on your servers or in the cloud of your choice, open-source models when confidentiality requires it, and compliance with Tunisian personal data law and the GDPR.
Cross-industry experience
For more than ten years, Uteek has worked with a wide range of organisations, from Henkel to Tunisair Handling and Swicorp, which helps us quickly grasp the specific challenges of each sector.
Uteek in figures
+20Dedicated experts
+650Projects delivered
+120Clients served
+7Countries served
A glimpse of our work
Frequently asked questions: Custom AI Solutions Development
When does a custom AI solution make more sense than an off-the-shelf tool?
A custom solution is worthwhile when your data, business rules or confidentiality requirements do not match standard tools, or when AI needs to be tightly integrated into your product. If an existing tool already does the job, we will tell you: custom development only makes sense when it adds clear extra value.
What is RAG and when should it be used?
RAG, or retrieval-augmented generation, pairs a search engine over your documents with a language model. The model answers based on the passages it retrieves and can cite its sources. It is the right approach for querying large or frequently updated document bases without retraining a model every time the content changes.
Do we need a lot of data for a custom AI project?
It depends on the problem. Approaches built on pre-trained language or vision models often need only a few examples. A specific predictive model, on the other hand, requires a sufficient and representative history. During scoping, we review the data you have and tell you what is feasible before any development commitment.
Should we train our own model or use an existing one?
We always start with the simplest option. An existing model, guided by good instructions and by your data through RAG, is often enough. Adapting or training a model becomes worthwhile for highly specialised tasks, unusual formats, or performance and cost requirements that general-purpose models cannot meet.
Can the AI solution be hosted on our own servers?
Yes. When confidentiality requires it, we deploy open-source models on your servers or in a private cloud of your choice, with no data sent to an external provider. We walk you through the trade-offs in performance, hardware requirements and running costs compared with APIs from the major providers.
How do you measure how reliable an AI model is?
From the scoping stage, we set metrics suited to the problem, such as precision, recall or forecast error, and measure them on test data the model has never seen. Results are compared with your current method, then tracked in production to detect any decline in performance over time.
How do you move from proof of concept to production?
Once the proof of concept is validated, we industrialise the solution: a secure API, integration into your applications, a user interface, performance monitoring, logging and a process for updating the model. We document everything and train your teams so the solution remains usable and maintainable over the long term.
More artificial intelligence services

AI Chatbot Development
An AI chatbot that answers your customers on your website and WhatsApp, using your approved content, in French, Arabic and English, around the clock.

AI Agent Development
AI agents that go beyond answering questions: they use your tools, chain steps together and complete real tasks, always under your supervision.

AI Business Automation
Invoices, emails, data entry and reports: we automate your administrative work with AI connected to your existing software, freeing up time for your teams.

AI Assistant for Business
An internal copilot that helps your employees find a procedure, draft a document or summarise a file, drawing on your own company knowledge.
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